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Technical Support

Having trouble? See our Frequently Asked Questions below or one of our quick start guides.

Still having trouble? Click the help button in the lower right-hand corner of the screen!

Customer Service

For questions concerning clinical compliance, sales, or general information, please contact customer service.

Toll Free: 866-294-4599 ext. 112

Fax: 425-740-8506

Hours: Monday - Friday 9:00am - 5:00pm CST


Organizations have the benefit of bulk pricing discounts. To find out more about organizational pricing, please give us a call.

Email: Sales (

Toll Free: 866-294-4599 ext. 112

Mailing Address

Apex Innovations

3909 Ambassador Caffery Pkwy

Building K

Lafayette, LA 70503

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